Ongoing Servicing & Support
We offer responsive support for both certified and non-certified installations—but certified jobs receive faster turnaround, reduced service costs, and full access to our warranty program. When your project is installed by a certified Schone partner and signed off by our team, it qualifies for full warranty protection.Whether it’s post-install adjustments, troubleshooting, or long-term maintenance, our network is ready to assist—efficiently and professionally.
North America–based support team
Fast access to replacement parts
On-site or remote servicing available
Full documentation for inspection reports
Final Sign-Off from a Schone Technician
Every job completed by a certified installer ends with an on-site inspection from a Schone technician.
We Verify:
• Frame and sash alignment
• Hardware operation
• Site sealing and system integration
• Overall compliance with Schone install standards
Why We Recommend Using Our Certified Installers
Schone systems are precision-engineered down to the millimeter. That level of detail demands proper installation. When installed incorrectly, even the best windows can underperform—leading to air or water infiltration, hardware misalignment, and costly service issues. That’s why we strongly advise working with certified installers who understand the exact requirements of our systems.
By working with our certified partners, you avoid:
• Misaligned hardware or seals
• Delays caused by install errors
• Voided product warranties due to improper installation
Working with our partners ensures:
• Proper shimming, sealing, and fastening
• Clean finish work
• Full eligibility for service and warranty support
INSTALLATION & SERVICING
Certified Installations. Guaranteed Performance.
Warranty Coverage
When your project is installed by a certified Schone partner and signed off by our team, it qualifies for full warranty protection.
20 Years
Frame, Paint & Glass
10 Years
Hardware & Mechanism
20 Years
Free Servicing
Our Certified Installer Network
Schone partners with a trusted network of certified installation professionals across the U.S., Canada, the Caribbean Islands, and Europe. Every partner is hand-selected and trained directly by our team to install Schone systems the right way—no shortcuts.
• Certified in their local regions (including union cards, safety training, and access credentials for cities like NYC)
• Direct support from Schone technical staff
• Pre-approved to handle complex installs, large-scale deliveries, and jobsite coordination
